Client Lifecycle Services Officer

Daily Responsibilities:

• Request Management: Monitor, verify, and process incoming internal and external requests, including signature verification, account maintenance, and documentation validation.
• Quality Assurance: Ensure the accuracy and completeness of requests, providing feedback to relevant stakeholders.
• Data Analysis: Collect data to generate statistics such as Key Data Points and Key Performance Indicators.
• Reporting: Regularly update the Governance Hub on achievements and progress.
• Documentation Management: Collect and store customer documentation.
• Research: Conduct research activities as needed.

Ideal Candidate Profile:

• Organizational Skills: Strong organizational abilities with a focus on solutions, attention to detail, and the ability to multitask.
• Teamwork and Independence: Capable of working independently and collaboratively in a diverse, international environment.
• Adaptability: Ability to thrive in a fast-paced, dynamic setting.
• Technical Proficiency: Experience with SAP systems (ERP, CRM, S4, Fiori), account maintenance, and archiving tools is advantageous.
• Language Skills: Proficiency in German is a plus but not required.